FedEx does not deliver to PO Boxes. Please set your mailing address to be a physical address for delivery.
After your order has been placed and confirmed, your order begins to process and you cannot make any changes to your order online. To change or cancel your order prior to shipment, contact Customer Service. Please note that most orders process quickly and can enter the shipping process within minutes. If your order has already entered the shipping process, it cannot be changed or canceled.
Once your order ships, you will receive an email with tracking information. Click your tracking number and you will be able to see your order status. You can also download Shop, where you can see your order status.